FAQ’s

What is your lead time for orders ? 

All of our products are made to order , with ingredients made with locally sourced ingredients from local vendors. Meaning we have to order ingredients for each order so we need time to ensure the ingredients are available , so each order takes at least 5 days before we start to bake. 

Where is pick-up?

We are a virtual bakery, located  in Bowie, Maryland.

Do you ship?

We do! Our Cookie Gift Boxes are perfect for your loved ones living in any of these states! Get 2-day shipping on all orders that ship within the United States (including Hawaii and Alaska).

2-day ground shipping is available for the following states: Connecticut, Delaware, Georgia (partial), Indiana, Illinois (partial), Maryland, Massachusetts, Michigan (partial), New Hampshire, Kentucky, Maine, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Washington D.C., West Virginia, Vermont, and Virginia.

What is your allergen information?

Unless specifically specified, all items contain wheat ,eggs ,milk, soy or nuts.

What king of ingredients do you use?

Community is important to us, so using ingredients that are fresh and local to Maryland  is one of our primary goals. Flour, eggs, milk, fruits and even our butter is a fresh as we can get it. We want you to have a made for you, quality product.

 

Early/ Late Pickup: 

Once the time of pick up is scheduled , any orders left for more than an 30 minutes  ( unless we have discussed it prior) will have to be rescheduled. 
If you need to adjust your original date or time, contact Bakeology and make sure that we can accommodate the change.

 

Bulk Order :

We definitely do bulk orders, however, we are unable to extend discounts regardless of quantity. If you have a specific budget you are working with, feel free to let us know in advance and we'll do our best to offer a solution that fits your budget.  

 

 In a hurry?:

While I can't accommodate all last minute orders, I will do my best. Orders placed under the 5 day turnaround, will require a rush fee of $35

 

 

 

*Made by a cottage food business that is not subject to Maryland’s food safety regulations *

All Sales are Final.